VIP members have several ways to contact us:
- For immediate help, call our Customer Service support line at +1 408 702-1040. Within the USA, phone calls are taken 24 hours a day, seven days a week. (International customer service phone support is available Monday to Friday, from 7:30 a.m. to 4:00 p.m. PST).
- Please contact our Billing Department using our feedback form, email, or call toll-free (U.S and Canada only) at 888-575-8383. You can also call 408-702-1033 or send a fax to 408-745-5680.
If your question or need is not urgent, please use our customer service form below. Your question will be addressed within 24 hours.
Please make sure that you select the appropriate subject line below:
If you would like to contact CharlotteFrench by postal mail:
c/o Various, Inc.
220 Humboldt Ct
Sunnyvale, CA 94089, USA
Addresses of International Offices of our Affiliated Entities::
Ventnor Enterprise Limited
Tower Bridge House
St. Katherine's Way